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Slack stories

1Password buys Apono to bolster AI access controls
Digital Transformation

1Password buys Apono to bolster AI access controls

The acquisition aims to curb standing privileges as firms grapple with AI agents and machine identities reaching sensitive systems.

By Sean Mitchell • 5 min read • Fri, 19th Jun 2026
8x8 adds real-time translation and model choice to AI Studio
Software-as-a-Service

8x8 adds real-time translation and model choice to AI Studio

Agents can now keep multilingual support calls on the line without an interpreter, as 8x8 rolls out real-time voice translation across 13 languages.

By Sean Mitchell • 3 min read • Wed, 17th Jun 2026
Databricks launches Genie One AI coworker for businesses
Customer Experience

Databricks launches Genie One AI coworker for businesses

Businesses can now query governed company data in natural language as Databricks expands its Genie suite to reduce errors and speed decisions.

By Sean Mitchell • 5 min read • Wed, 17th Jun 2026
AI fluency: A skeptic's guide to the skill that snuck up on product teams
Software-as-a-Service

AI fluency: A skeptic's guide to the skill that snuck up on product teams

Teams risk wasted cycles and quality slips unless staff can judge when AI output fits the system and when it simply looks right.

By Sergiy Korolov • 5 min read • Thu, 11th Jun 2026
OpenAI adds Codex plugins & site preview for business
Customer Relationship Management

OpenAI adds Codex plugins & site preview for business

Non-developers are driving Codex growth, prompting OpenAI to add business plugins and a preview for shareable internal sites.

By Mark Tarre • 3 min read • Mon, 8th Jun 2026
AskNicely launches AI agents for customer insights
Digital Transformation

AskNicely launches AI agents for customer insights

Frontline teams at multi-location service businesses could cut dashboard churn as AskNicely's new tools automate insights and routine review replies.

By Sofiah Nichole Salivio • 4 min read • Fri, 5th Jun 2026
Why organisations in Asia Pacific are rethinking their AI deployment strategies
DevOps

Why organisations in Asia Pacific are rethinking their AI deployment strategies

Pressure to curb AI costs and improve returns is pushing Asia Pacific organisations towards multi-model deployment strategies across the software lifecycle.

By Bryan Ross • 6 min read • Fri, 5th Jun 2026
OpenAI adds role-specific plugins to Codex for work
Data Analytics

OpenAI adds role-specific plugins to Codex for work

The update broadens Codex beyond coding, as non-developers use it faster than engineers for reports, dashboards and client materials.

By Sean Mitchell • 4 min read • Thu, 4th Jun 2026
Tencent Cloud launches three AI products for overseas
Software-as-a-Service

Tencent Cloud launches three AI products for overseas

Overseas enterprises can now tap Tencent Cloud's new AI tools for office work, design and model access as it steps up its push beyond China.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 3rd Jun 2026
Snowflake launches CoWork & Cortex Training AI tools
Software-as-a-Service

Snowflake launches CoWork & Cortex Training AI tools

The upgrade aims to let employees query data and automate tasks in one governed system, as Snowflake deepens its AI push.

By Mark Tarre • 5 min read • Wed, 3rd Jun 2026
Snowflake expands CoCo agent & launches Datastream
Data governance

Snowflake expands CoCo agent & launches Datastream

Businesses can now feed live data into governed Snowflake tables more easily, as the company ties AI app building to real-time streaming.

By Mark Tarre • 5 min read • Wed, 3rd Jun 2026
Cisco launches Cloud Control for humans & AI agents
Hybrid Cloud

Cisco launches Cloud Control for humans & AI agents

The platform aims to let firms run networks and security with AI agents in one place, as Cisco expands defences against fast-moving cyber threats.

By Mark Tarre • 4 min read • Wed, 3rd Jun 2026
Zoom launches ZoomMate AI tool for workplace tasks
Customer Relationship Management

Zoom launches ZoomMate AI tool for workplace tasks

The new service links meetings with enterprise systems, letting users trigger workflows and draft documents without switching apps.

By Mark Tarre • 4 min read • Tue, 2nd Jun 2026
Zapier says fragmented requests cost teams revenue
Digital Transformation

Zapier says fragmented requests cost teams revenue

Teams juggling three or more request platforms are more likely to lose revenue as incomplete internal requests slow work, a Zapier survey found.

By Sean Mitchell • 4 min read • Tue, 2nd Jun 2026
Snowflake buys Natoma & deepens AWS tie with USD £6bn
Customer Relationship Management

Snowflake buys Natoma & deepens AWS tie with USD £6bn

The move gives Snowflake a wider governance layer for enterprise AI and locks in a USD $6 billion AWS spend over five years.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 28th May 2026

Stories from Other Regions

Slack stories

AI writing use linked to weaker live chat confidence
Human Capital Management

AI writing use linked to weaker live chat confidence

Frequent users were more likely to feel shaky in live exchanges, even as many said AI made them feel more polished in writing.

By Regine Laguilles • 4 min read • Wed, 10th Jun 2026
Cisco launches Cloud Control for AI-led IT operations
DevOps

Cisco launches Cloud Control for AI-led IT operations

Controlled US availability means customers can now unify network, security and AI operations in one place, with external tools included.

By Sofiah Nichole Salivio • 4 min read • Thu, 4th Jun 2026
Why 'admin parties' should serve as a warning to marketers
Digital Transformation

Why 'admin parties' should serve as a warning to marketers

Consumers are increasingly muting and unsubscribing, forcing brands to compete with inbox fatigue and attention overload rather than rival campaigns.

By Sam Richardson • 4 min read • Wed, 3rd Jun 2026